Is your digital strategy unclear? – Digital Strategy Masterclass 4/12/15
A masterclass in digital strategy for business leaders, hosted in Leeds at the First Direct Arena from 8-10am on 4th December…
Category: Articles
How to create a successful business strategy for the digital world
How to create a successful business strategy for the digital world. Every business today needs a digital strategy. Products and…
What does the future hold for peer-to-peer lending?
Peer-to-peer (P2P) lending is growing rapidly and is a market sector that many financial services businesses are tracking closely; however some have yet…
Whitecap to chair iSource Group Marketing Forum
‘Marketing fundamentals in the new world of digital’ – Hosted by iSource Group, in partnership with Whitecap Consulting. Whitecap Consulting is…
Whitecap sponsors IoD Digital Strategy Workshop & Golf Day
Whitecap Consulting is delighted to be sponsoring a Digital Strategy Workshop and Golf Day hosted by the Institute of Directors in…
Whitecap Consulting joins the CBI
Whitecap Consulting, the Leeds-based strategy consultancy, has joined the Confederation of British Industry (CBI) as it continues to expand and…
Gary Lumby appointed Non Executive Director of Whitecap Consulting
Whitecap Consulting, the Leeds-based strategy consultancy, has appointed Gary Lumby MBE as its first non-executive director. Former director of Yorkshire…
Understanding your customers
The fourth in a series of five articles about the fundamentals of business strategy for Mortgage Strategy magazine. View the…
When your strategy goes wrong
The third in a series of articles about the fundamentals of business strategy, published by Mortgage Strategy in March &…
How consistency can impact your bottom line
The second in a series of five articles published by Mortgage Strategy magazine in March & April 2015, on the fundamentals…
How strategy can help overcome challenges in the mortgage industry
The first of a five-part series published by leading intermediary mortgage market magazine Mortgage Strategy in March & April 2015. View the original article here. In this…
GAME CHANGERS – event review
On 12th February 125 representatives of the regional business community gathered in Leeds at First Direct Arena for our Game…
Game Changers – 12th February @ First Direct Arena
In partnership with The Professional magazine, Whitecap Consulting is delighted to announce its latest event – Game Changers – which takes…
Why telephone is the missing link in online customer experience
The rise of affiliate marketing has created many opportunities for service providers to hand over lead generation responsibilities to motivated…
How focusing on performance creates superior customer experience
This week we attended the Service Excellence Conference in London, hosted by OEE and the Lean Service Forum, which was headlined ‘Think…