In partnership with The Professional magazine, Whitecap Consulting is delighted to announce its latest event – Game Changers – which takes…
The rise of affiliate marketing has created many opportunities for service providers to hand over lead generation responsibilities to motivated…
This week we attended the Service Excellence Conference in London, hosted by OEE and the Lean Service Forum, which was headlined ‘Think…
New research from Nostrum Group has revealed a big shift in the adoption of online lending channels among consumers that could…
In building successful businesses, much is talked about in terms of effective teamwork, especially in terms of communication, collaboration, co-operation…
Nostrum Group, the software provider based in London and Harrogate, has appointed Leeds-based strategy consultancy Whitecap Consulting to support the development and…
Richard Coates, Managing Director of Whitecap Consulting, talks about the challenges of developing and implementing strategy within a business. Strategy development…
The 2014 Institute of Directors Annual Convention on Friday 3rd October had much more of a theme around growth, innovation…
Richard Coates, Managing Director of Whitecap Consulting, discusses the importance of strategy alignment – something that is core to Whitecap’s proposition….
Guest blog by Richard Carter, CEO of Nostrum Group: We were interested to read some recently published research from Ofcom…
In search of game-changing new ideas, many companies are broadening their quest for growth-driving innovation beyond their internal R&D efforts…
It’s unlikely to feature in a list of the sexiest topics for executives, but consistency in the customer journey is…
Whilst innovation is often thought of as a creative and entrepreneurial process, an analysis of successful innovation in a corporate…
There is reason for optimism for businesses in Whitecap’s home city of Leeds and the surrounding region with the news that…
Innovation is about finding a better way of doing something. It’s different to invention, which relates to creating things. It’s also…