PRESS RELEASE 2nd September 2013 Two Leeds-based businesses, Whitecap Consulting and Ignite Sports, have announced the first in a series…
It has become widely assumed that hiring external consultants is synonymous with high cost. Clearly, there are times when it’s…
In 1999 Bernd Schmitt (Experiential Marketing, The Free Press) wrote: “Today customers take the functional features and benefits, product quality;…
Guest post from Danny Turnbull, MD at gyro Manchester: What will the agency of the future look like? We decided…
Understanding, managing and improving the customer experience is a skill set that has led to the formation of a new…
In our recent experience there’s one word on the lips of senior executives we’ve spoken to about their go-to-market and…
Guest article by Bob Apollo of Inflexion-Point Strategy Partners: How can you simply and succinctly explain what you do to…
In business, goal-orientated strategies, rather than rigid step-by-step plans are almost always the most successful. Instead of setting out a…
So what’s your view of a strategy? Is it a rigid plans, created by the senior leadership team, then cascaded…
With the UK downgrade in recent months conversations about the economic pressure on businesses have reared their heads again. In…
Richard Coates, Managing Director of Whitecap Consulting, is also an Associate of the Hotel Solutions Partnership. Richard recently put some…
Is your brand delivering value to your business? How can you tell and how do you measure this? These are…
The saying goes, trust takes years to build, seconds to break, and forever to repair. It’s the foundation of any…
Over recent years CEOs have become familiar with outsourcing what were once previously considered essential in-house business functions; typically these…
As a business leader facing the daily challenges of generating profit, securing new customers, launching new initiatives and leading your…